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These terms set out exactly what you accept when you open and use a 77sb account — from your first login through every deposit, wager and withdrawal you make. Access to 77sb and all services described here depends on your local law and the eligible regions we operate in.
By creating an account on 77sb, you confirm that you have read and accepted these terms in full. We may update them periodically; when we do, we publish a revised version at this address and the updated terms take effect from the date shown. Continuing to use your account after an update means you accept the revised version. These terms apply to every part of the service: sports betting markets, casino games, wallet transactions, and any promotional notice visible in your signed-in account area. Jurisdiction matters here — access to 77sb and its features is only available where permitted under your local law. If your region restricts online betting services, you are responsible for understanding that restriction before proceeding. We do not make eligibility decisions on behalf of any authority. For wallet-related terms specifically, the rules that govern deposits and withdrawals through Nagad, Rocket or Upay are set out in the payment section of your account. Those terms reflect the conditions imposed by each payment provider alongside our own processing rules. Where a conflict exists between a promotional notice and these core terms, the core terms apply.
These terms are specific to 77sb services. They do not govern what third-party payment providers such as Nagad, Rocket or Upay do with your data on their own platforms. Understanding the boundary between what we are responsible for and what falls outside our scope helps you know where to direct any question or dispute.
These terms cover every action taken through your 77sb account — login, session activity, bet placement and account closure. Disputes about access decisions are handled under the process described in the contact section of your account.
Deposits and withdrawals processed through Nagad, Rocket or Upay are governed jointly by these terms and each provider's own service agreement. We are responsible for the transaction record shown in your 77sb wallet; the provider is responsible for their side of the transfer.
Odds, game results and account balances displayed on 77sb are subject to our published rules. We correct errors where they can be confirmed against our records. Content accuracy questions should be directed to our support route, not to payment providers.
Game content supplied by CQ9, PlayStar, JDB and Joker operates under those providers' own terms in addition to ours. We host their content; we do not alter their game rules or RTP settings. For game-specific queries, our support team is the first contact.
These terms give you several practical routes to manage your relationship with 77sb. You can review your full transaction history — every Nagad, Rocket and Upay movement — directly inside your signed-in account under the wallet section. If any detail on your account looks incorrect, the process is to raise it through the support channel shown in your account settings; we will check it against our records and confirm or correct it. You may request a copy of the account data we hold against your registered profile by contacting support in writing. If you decide to close your account, you can initiate that through account settings or by contacting support directly — outstanding balances must be withdrawn before closure is finalised. Any question about how a specific term applies to your situation should be put to support in writing so there is a clear record on both sides.
Your wallet tab shows every deposit and withdrawal against your account, including the payment method and timestamp. Check this first before raising a transaction query.
If your registered name, mobile number or payment method details need updating, go to account settings and follow the verification steps shown there.
For any term you want clarified, contact support in writing. Keep the reference number they provide so both sides have a record of the exchange.
Initiate closure through account settings or via a written support request. Withdraw any remaining balance through Nagad, Rocket or Upay before the request is processed.
If something in these terms is unclear, or if you need to raise a formal concern about your account, use one of the contact routes published on the 77sb site. We do not publish support hours or response-time commitments that we cannot verify, so the routes below reflect what is visibly available on the site. For account-specific matters, always include your registered mobile number and a description of the issue so we can locate your record quickly.
The live chat widget is accessible from the support section of your account. Use this for immediate questions about account access, wallet status or a specific term you need explained.
Send a written query to the support email address shown on the contact page. Written correspondence is the recommended route for formal requests such as data copies or account closure.
The help section inside your signed-in account lists common policy questions and links to the relevant terms. Check there first before opening a new support request.
Handling your account and transaction data carefully is part of how 77sb operates. We collect only what is necessary to run your account and process your wallet transactions through Nagad, Rocket or Upay. We do not sell account data to third parties, and we do not use it for purposes outside the service described in these terms. If you want to know specifically what data we hold against your account, contact support in writing and we will provide it. Policy changes are published at this page address with a clear effective date — we do not apply changes retroactively to completed transactions.
Your account is protected by the login credentials you set. If you suspect unauthorised access, change your password immediately and contact support so we can review recent session activity against your record.
We retain transaction and account records for as long as required to manage your account and meet the obligations described in these terms. Closed accounts retain a record for the period stated in our privacy policy.
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When we revise these terms, the updated version is published here with the effective date shown at the top of the page. We aim to give reasonable notice before material changes take effect.
These questions cover what we hear most from people reading these terms for the first time. If your question is not here, the support routes in the section above are the right place to take it.
Yes. Every wallet transaction processed through your 77sb account — whether via Nagad, Rocket or Upay — falls under these terms. The payment provider also applies their own service rules to their side of the transfer, so both sets of terms are relevant.
We publish the updated version at this page with a clear effective date. Continuing to use your account after that date means you accept the revised terms. If you disagree, you should stop using the account and contact support to discuss closure before the effective date.
Contact support in writing through the email route shown on the contact page. Include your registered mobile number in the request. We will locate your account record and provide the information within a reasonable period.
Yes. Raise the dispute through live chat or email support, referencing the transaction shown in your wallet history. We check disputes against our records. If the record confirms an error on our side, we correct it. Third-party provider errors are referred to the relevant provider.
Access depends entirely on your local law and the eligible regions we serve. We cannot confirm eligibility for a specific location. It is your responsibility to verify that using an online betting account is permitted where you are before proceeding.
Withdraw any remaining balance through Nagad, Rocket or Upay first, then initiate closure through account settings or a written support request. We cannot process closure while a balance remains, and outstanding bets must be settled before the request is completed.