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This page sets out the legal framework that governs your account at 77sb and how our policies apply to you. Access to our platform, including transactions through Nagad, Rocket or Upay, depends on your local law and eligible region — please read these terms before you proceed.
Our legal terms exist to define the relationship between you and 77sb clearly and without ambiguity. When you open an account, you agree to the conditions set out here, which govern how your account is created, how your wallet operates and how any disputes are handled. These terms apply wherever you access our platform, but eligibility and permitted use are always subject to the laws of your local jurisdiction and region. If local law in your area restricts online betting or related services, it is your responsibility to check that before proceeding — we do not override any applicable local regulation. Transactions you make through Nagad, Rocket or Upay are processed according to the terms of those payment services as well as our own cashier policy. We keep a record of every deposit and withdrawal request in your account history, and that record is the reference point for any payment question you raise with us. Cookie usage, data storage and session logging are also governed by the terms on this page. Where a third-party service — such as a payment processor or game content studio — has its own terms, those apply alongside ours and not in place of them. We aim to keep this page current; material changes will be noted with a revision marker at the top of the document.
Nagad transactions are logged in your account wallet history and fall under both Nagad service terms and our cashier policy.
Rocket payments are recorded in your transaction ledger. Query any Rocket entry by opening your account history and raising a support ticket.
Upay is available as a verified payment channel. All Upay records are visible in your signed-in account under the wallet section.
Understanding the boundaries of our legal policy helps you know exactly where our obligations begin and end. Account access, in-platform transactions and site content all fall within our policy. Third-party services connected to our platform — including external payment processors and game content studios — operate under their own terms alongside ours. Eligibility for any feature depends on your jurisdiction and the region your account is registered in.
Creating, suspending or closing your account is governed by our terms. We manage access decisions according to the rules stated here and any applicable regional restrictions that apply to your location.
Deposits and withdrawals processed through Nagad, Rocket or Upay fall inside this policy. Each transaction is logged in your account wallet and can be reviewed in your signed-in history at any time.
Game content from studios such as CQ9, JDB, PlayStar and Joker is made available through licensing arrangements. Availability of specific titles depends on your eligible region and may change without prior notice.
External payment providers and game studios operate under their own service terms. Where their terms differ from ours, both sets of terms apply; neither overrides the other unless stated explicitly in a separate agreement.
Your rights under our policy are practical and direct. You can review your full transaction history — every Nagad, Rocket and Upay entry — by opening the wallet section of your signed-in account. If you spot a detail that looks wrong, you can raise a correction request through our support channel and we will check it against the logged record. Account profile details such as your registered mobile number or email address can be updated by navigating to account settings while signed in; certain changes may require identity verification steps as shown in the account interface itself. If you have a question about how a specific policy clause applies to your situation, you can contact our support team directly and request a written response. We keep account records for a defined retention period as stated in our data policy section. Requesting a record of your own data, or asking how it is held, is a right you can exercise at any time by contacting us through the published support routes listed on this page.
Open the wallet section while signed in to see every deposit and withdrawal entry, including all Nagad, Rocket and Upay transactions, with timestamps and status notes.
Account settings let you update your mobile number or email. Some changes require verification steps shown directly in the interface — follow the instructions displayed there.
Contact our support team through the live chat or email routes listed below. Ask for a written response if you need one — we log all policy queries and reply to the contact address on your account.
You have the right to ask what personal data we hold on your account. Submit your request via support and we will respond through the contact details registered to your account.
If you have a question about these legal terms or need to raise a formal policy matter, use the contact routes below. We respond to policy queries through the contact method tied to your registered account. Do not share sensitive account credentials over any channel — our team will never ask for your password.
Open the chat widget from any page while signed in to reach our support team. Policy questions raised here are escalated to the relevant team when needed.
Send a written policy query to the support email address published in your account help section. Include your registered mobile number so we can locate your account record.
The help section inside your signed-in account contains published answers to common policy and terms questions. Check there first before submitting a formal query.
We take the handling of your information seriously. Here is how we approach the four areas that matter most to you as an account holder on this platform.
We store account records — including wallet transaction logs for Nagad, Rocket and Upay — for a retention period defined in our data policy. You can ask us what we hold and how long we keep it by contacting support through the routes above.
We use cookies to maintain your login session across browser tabs and to remember device preferences. You can manage cookie settings through your browser, though turning off session cookies may affect how the account interface behaves.
Your account is protected by password authentication. If you notice unfamiliar activity, change your password immediately through account settings and contact support. We follow the verification steps shown in the account interface for sensitive changes.
To request a correction to your stored data or to ask how a specific item is handled, raise the matter through live chat or email. We route data requests to the appropriate team and respond to the registered contact address on your account.
These questions cover the legal and policy details that account holders most often ask about. If your question is not here, use the live chat or email route listed in the support section above.
Availability and access depend on your local law and eligible region. It is your responsibility to confirm that using this platform is permitted under the laws applicable to you. We do not override local regulation — our terms apply within those boundaries.
Every deposit and withdrawal request is logged in your wallet history. Sign in to your account and open the wallet section — each entry shows the payment method used, the amount, the date and the current status. That record is the reference for any query you raise.
Go to account settings while signed in and follow the fields shown there. Some changes — such as updating your registered mobile number — require a verification step that the interface will walk you through. If you cannot complete it, contact support via live chat or email.
Yes. Submit your request through the support email address published in the account help section. Include your registered mobile number so we can locate your record. We will respond to the contact address registered on your account within a reasonable period.
Closing your account does not immediately erase all records. We retain data for a defined period as required by our data retention policy and applicable obligations. You can ask us about the specific retention schedule by raising the question through live chat or email support.
Game content studios supply game titles to our lobby — they do not access your personal account data or payment records. Payment processing through Nagad, Rocket or Upay is handled separately by those payment providers under their own service terms.